Terms of use

Who we are

Sport Mule is operated by Benjamin John Robinson, a sole trader trading as Sport Mule. ABN 69 839 641 934. Contact: support@sportmule.com.au.

Our service

Sport Mule provides sports statistics, historical results, trends and research tools. Features may include bookmaker odds, player props, Best Bets and AI-assisted answers. The features and usage limits included in each plan are described before purchase.

Sport Mule does not accept or place wagers and does not award gambling prizes. Sports outcomes are uncertain. Information and AI answers may be incomplete, delayed or wrong. Past performance and labels such as Best Bets do not promise a result or a profit. Check important information against its source. Betting services have their own eligibility rules, terms and local restrictions.

Eligibility and accounts

Sport Mule is for people aged 18 or over. By creating an account you confirm that you are at least 18 and that using the service is lawful where you live.

Provide accurate account information, protect your sign-in details and use only accounts and payment methods you are authorised to use. Contact us if you suspect unauthorised access to your account.

Acceptable use and content

Use Sport Mule lawfully. Do not interfere with its security or availability, impersonate others, bypass access or usage limits, or infringe another person's rights. Do not resell or redistribute paid content or data without permission, except as permitted by law.

Our original material and third-party material remain subject to their owners' rights. Your plan gives you personal access to its features; it does not transfer ownership of content or data. References to teams, competitions or third-party services do not imply endorsement.

Premium and your information

Premium is a monthly subscription. Our Billing, cancellation and refunds page explains the price, renewals, cancellation and refunds. Our Privacy policy explains how personal information is handled. Please read both before creating an account or buying Premium.

We may change, add or remove features over time. If a change materially reduces what a paid plan includes during a period you have already paid for, you can ask for a pro rata refund of that period through the refunds process.

Consumer rights and concerns

Nothing in these terms excludes or restricts rights or remedies that cannot lawfully be excluded, including the guarantees under the Australian Consumer Law. If you have a problem, email us with the issue and the outcome you are seeking. Contacting us does not prevent you from using a legal remedy, a regulator or your payment provider's own procedures.

Changes to these terms

We will update this page when the terms change and show the date at the top. Where a change is significant we will give notice in the app or by email before it takes effect.